Privacy Policy

At Zentea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

When you visit our website or place an order, we may collect the following information:

• Personal details such as name, email address, phone number, and shipping address

• Payment-related information (processed securely by third-party payment gateways)

• Order history and transaction details

• Device and browser information, IP address, and cookies

We use your information to:

• Process and fulfill orders

• Communicate order updates and customer support responses

• Improve our website, products, and services

• Send promotional emails or updates (only if you opt in)

• Prevent fraud and ensure site security

We do not sell or rent your personal information. We may share your data only with trusted third parties such as:

• Payment gateways

• Shipping and logistics partners

• Website hosting and analytics providers

These partners are obligated to use your information only to perform services on our behalf.

All payment transactions are processed through secure, PCI-compliant payment gateways. Zentea does not store or have access to your complete payment card details.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies through your browser settings, though some features may not function properly.

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

You have the right to:

• Access or update your personal information

• Request deletion of your data (subject to legal and transactional requirements

• Opt out of marketing communications at any time

To exercise these rights, please contact us through our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on our website.